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Business Continuity Management Application

The Decimal Business Continuity Management Application enables you to effectively plan and manage your BCM and crisis management processes. The BCM Application provides a highly configurable system to manage your business continuity needs, including analyzing the impact of business continuity risks, creating and testing business continuity plans, and initiating and managing disaster recovery activities. The Application also connects the BCM program with the enterprise risk management model, while streamlining and automating BCM workflows for optimal efficiency.

IT Risk Management Application

The Decimal IT Risk Management Application enables you to simplify the identification, analysis, and mitigation of IT risks. The Application cuts across enterprise siloes, integrating IT risk data in a common framework for comprehensive visibility. The Application also streamlines the IT risk management lifecycle, including risk documentation and assessments, control management, and issue detection and resolution. IT risks are mapped to business risks to strengthen reporting. In addition, sophisticated analytics and reports transform raw risk data into actionable IT risk intelligence to enhance decision-making.

Enterprise Risk Management Application

The Decimal Enterprise Risk Management Application enables you to identify, assess, quantify, manage, and monitor enterprise risks in a highly streamlined, automated, and integrated manner. The ERM Application scales across the enterprise, capturing risk and control data, as well as risk assessment findings, losses, issues, KRIs, and remediation plans in a single, centralized system. With the Application, you gain a 360-degree, real-time view of your enterprise risks connected with strategic objectives to enhance decision-making.

Compliance Management Applicaton

The Decimal Compliance Management Applicaton provides a comprehensive system to manage a range of regulatory and corporate compliance requirements. Scaling across the enterprise, the Applicaton integrates and maps compliance mandates and controls in a central framework, thereby simplifying compliance management and monitoring. The Applicaton also streamlines and standardizes compliance and control processes, minimizing deviations and redundancies. Graphical dashboards provide in-depth visibility across the compliance program, enabling you to proactively identify and address areas of concern.

Customer Engagement Solutions

We provide a full range of cost-effective CRM implementation services which includes custom development, application management, system integrations for world's leading CRMs - SalesForce, Microsoft Dynamix, SugarCRM and Aurea.

Experience

We have extensive experience helping companies, across business verticals, in tailoring their business requirements to address the needs around sales, customer service and marketing, as part of CRM implementations. We assist and advise the client in all aspects of project lifecycle including End-User and Admin-User Training, Go-Live Support, Ongoing Maintenance and Support.

Business Process Assessment

  • Analyze and record all the existing business processes.
  • Business process mapping of the business to provide CRM functionality.

CRM Consulting Services:

We offer optimized CRM solutions to help you deliver better productivity and higher profits. The consulting services includes development, integration, automation, configuration, implementation, migration.

System Integration:

We have helped many organizations with the integration of enterprise and cloud systems. The success rate achieved by us makes us the leading CRM implementation providers. We have executed all kinds of CRM integrations with SAP, BI, POS, SCM applications.

CRM Migration:

We help organizations to migrate from one CRM platform to another. Migration services starts from assessment, exporting data, backup of data, designing a process, pre testing of data, migration and validity of data.

Configuration and Custom Development Services:

  • Setup of respective tools specifically engineered for a business.
  • Basic configuration for the users.
  • Enabling data sharing and security modules.
  • User groups and page layout designing.
  • Offline accessible briefcase.

Maintenance Services:

We provide CRM application support including incident management, root cause analysis, bug fixes, enhancements, application upgrades. We have offshore support centre with experienced support engineers available to work as per your service levels.

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